1. What service response time do you offer?
With a Copier King Plan, we go above and beyond to ensure a technician is onsite within 4 business hours if your printer or photocopier is out of service. Our service coordinators and technicians carefully assess each call to prioritize urgent requests or provide phone/remote support when it’s the fastest solution to get you up and running again.
2. What is the experience like when logging a service call? Do you have a local call center?
When you call Copier King, your call is answered directly by your local branch—no automated menus, no “Press 1 for this, Press 2 for that.” From the moment you call, you’ll speak with real people who know your account. You’ll interact with the same friendly team and technicians each time, ensuring a seamless and personalized experience.
3. Why should I buy a printer from you?
As one of the UK’s leading suppliers of office printers, Copier King combines buying power and exceptional service to deliver the best value for your business. While we’re committed to beating competitors' prices, our true strength lies in our dedication to outstanding customer service. Curious about what makes us different? Ask about our machine trials and experience the Copier King difference before committing.
In summary:
If a provider can’t guarantee clear and immediate communication when you need support or service, it’s time to look elsewhere.
Why not compare?
Give us a call at 01892 597150 and then try calling our competitors. See how quickly you speak to a real person—we’re confident you’ll notice the difference!
