We are proud to say that we keep in close contact with our clients to continually support them and their business needs. As part of this we regularly ask for feedback to make sure we are achieving what they need and to ensure we are continually delivering the service that our customers want and have come to expect from us.
Below are a few examples of the feedback we receive which we hope will provide a flavour of what our customers really think about us and the work that we do here at Copier King.
Copier King have surpassed all of our expectations in their provision of our Olivetti and ongoing support when it has been needed. From the outset we have received an exceptional bespoke service from Copier King. This local firm readily, and sensibly ascertained what our actual copying needs where and matched these to a suitable printer whose properties matched all the criteria, from size, design, printing capacity and importantly budget. The installation was completed efficiently, and when we have needed support, this has always been delivered on the day within a very a small timeframe; the customer service has been second to none.
Harriette Pike, Office Administrator, M P Evans Group PLC
Charlie and the team at Copier King have been looking after us for the last 3 years. I really appreciate the personal service that they provide and the professional way they go about their business. Our building is not the easiest to manoeuvre large pieces of equipment around but they recommend the best solution for us and find a way to move it into position. It's great to know that they are always only a phone call away and that they understand the importance of great customer service.
Nick Carrolchick, School Principal, Olivet English Language School Ltd Brighton
We have used Copier King for at least four and a half years (the time I have been with the company) and I have nothing but praise for them. The copier/scanner/printer that they provided fits our needs entirely and Charlie is always on the end of the phone to answer any questions we may have regarding the machine and for supplies. For anything that can't be resolved over the phone, Sam will be on site almost immediately to work his magic! Earlier this year we upgraded our machine and Charlie took the time to come in and discuss our requirements before then providing exactly what we wanted/needed.
Sally Wild, PA to the Directorate, Absolute Digital Fraud Investigation
Great company to do business with, supportive and offer a real partnership approach, not for today but for the future development of our business
Paul Mitchell, Thuasne
Very impressed with the service from enquiring about the viability of having a printer through to actual printer recommended which is excellent and the excellent all round customer service.
Peter Pitts, Sittingbourne Football club
Very happy with what we receive from CK, we always get calls about switching our provider, but we don’t ever want to!
Friendly and happy company – we always recommend to others!
Keep up the great work guys
Ellie Ray, QS Support
Any issues or problems they are out pretty much same day or next day.
Very friendly staff
Great fun and friendly company to deal with.
Bharat Vara, Newstrack
Great service and very friendly team! Thumbs up for sorting out the direct debit collections and remote meter readings. Makes my life so much easier, Thank you!
We are happy with everything you do, no need to improve.
Joanna Leo, Hill Johnson & Leo